Featured Social Media Monitoring Tools:
Radian 6 – Popstar unter den Tools
Radian6 has had considerable success in terms of serving big-name clients. The company is currently helping over 10,000 brands track social media sites, including Comcast, MTV, Dell, UPS, GE and Microsoft.
Tags: Monitoring Analytics Tools Social Marketing
Scout Labs – die CRM-Schnittstelle
There’s no doubt that there is a need for companies to accurately and measure the real-time buzz around their brands on the web. Scout Labs seems to be a innovative tool to do this…
Leena Rao @techcrunch
Scout Labs is a powerful, web-based application that finds signals in the noise to help your team build better products and stronger customer relationships.
@Crunchbase
Tags: Analytics Monitoring Marketing Socialmedia Tools
sysomos – Business Intelligence aus Kanada
Sysomos Heartbeat eignet sich aufgrund der Funktionen und dem Interface hervorragen für operatives Monitoring. Das Unternehmen ist freundlich, schnell und offen für Inputs. Mankos: Ein paar Details.
Mike Schwede @orange8
Tags: Analytics Monitoring Tools Social Marketing
attentio – das Brand-Dashboard aus Brüssel
Attentio offers a number of online market intelligence products that are designed to give marketers, PR people and business owners a way to track what’s being said about their company, brand, product or competitors across blogs, social networks and web-based message boards… To showcase some of the technology behind these solutions, Attentio launched Trendpedia, a tool that enables users to discover trends in social media.
Robin Wauters @techcrunch (eu)
Tags: Monitoring Buzz Tracking Analytics Marketing
BIZ360 (Attensity) – Tracking Tools mit Output für sCRM
A typical customer will be able to see coverage, or mentions, of their company, key products or services; “velocity” (mentions over the course of time); sentiment and engagement metrics: how many people are retweeting you, how many are engaging with your brand?
JD Lasica @socialmedia.biz
Tags: Monitoring Marketing Research Socialmedia Media
Brandwatch – Crawlertechnologie seit 2004
Of the seven tools we tested, we found that Brandwatch was the fastest at searching for and processing new online data…
James Turner @freshnetworks
Tags: Socialmedia Monitoring Analytics Tools
Viralheat – der kostengünstige Einstieg ins professionelle Monitoring
ViralHeat offers a full set of analytics features, from standard mention monitoring to sentiment analysis using a natural language algorithm, but this is where it stays. It does not venture over to the content creation side, where we find the more expensive and extensive services like Radian6.
Mike Melanson @ReadWriteWeb
Tags: Monitoring Analytics Tools Tracking Marketing
Social Radar (Infegy) – Crawler nicht nur im Social Web aktiv
Infegy’s Social Radar knows when you’ve been bad or good. The enterprise solution collects millions of articles and conversations from traditional media, social networks and blogs and captures them in a brand snapshot.
Dana Oshiro @ReadWriteWeb
Tags: Analytics Monitoring Tools Research Social
Trackur – auch als White-Label Lösung einsetzbar
Trackur has always been a trusted monitoring tool…
Selena Narayanasamy @searchenginejournal
The Trackur application uses sophisticated algorithms to scour the internet and find brand mentions in places that free tools can miss.
@livereputationmanagement
Tags: Monitoring Reputation Tools Analytics Tracking
BlogPulse (Nielsen/ McKinsy) – die Blogsuche aus dem Hause NM
… BlogPulse offers the kind of tools that you don’t tend to find on other blog search engines including trends, RSS feeds of specific keywords, and even featured trends. It can prove a beneficial tool for conducting any marketing or advertising based research but is also extremely useful if you want to know what is being said about you in blogs all around the world.
@searchenginedeoptimization
Tags: Blog Trends Search Tools Blogging
Buzzmetrics (Nielsen) – im Fokus: User Generated Media (UCM)
Identifies consumer based Social Media monitoring as Consumer-Generated Media (CGM) Measurement. Buzz Metrics has created a customizable dashboard which includes things like Brand Association Maps, ThreatTracker, BrandTracking, and Audit ScoreCard reports.
Carley Oberdoerster @freshlimemarketing
Tags: Research Marketing Statistics Media Nielsen
JamiQ – der “Social Media Bot” für den asiatischen Markt
…JamiQ is a multilingual social media monitoring and measurement solution that provides the largest coverage of the social media in Asia. JamiQ uses advanced data mining methods and natural language processing technology to produce real-time buzz trending, sentiment detection, influence scoring, and market segmentation…
Duane Brown @creativetraction
Tags: Monitoring Social Tools Media Research
buzzgain (Meltwater) – verspricht Output für Marketing, PR, Advertising, Sales und CRM
The service is meant to help small and medium sized companies analyze how their products are being discussed across the web and through social channels like Twitter, and can identify how online “influencers” are interacting.
Jason Kincaid @techcrunch
Tags: Socialmedia Marketing Tools Pr Monitoring
Alterian SM2 (ehemals Techrigy SM2) – Reporting-Profi mit eigenem Data Warehouse
Alterian SM2 is often mentioned as one of the better solutions for social media monitoring designed for public relations and marketing professionals.
Roy Hoenderboom @greenorange
Tags: Monitoring Analytics Tracking Tools Statistics
Synthesio – das Online-Reputation Dashboard aus Frankreich
Synthesio has a Dashboard “wizard” that sets up the request form with details of what you want to track and mails it to headquarters where someone will reach out to you shortly.
Marshall Sponder @webmetricsguru
Tags: Veille Socialmedia Internet Blog Tools
Visibletechnologies – für “jeden” was dabei: truPULSE, truVOICE, truSEARCH, truINSIGHT, truREPUTATION
With this real-time business insight and response, companies build relationships with customers, bolster their brands and grow revenue. Its innovative TruCast® platform is the industry’s first complete solution for social media analysis and participation.
@crunchbase
Visible Technologies gives their customers high-value strategic solutions supported by proprietary world-class technology and measurable results.
Chris Pirillo @chris.pirillo
Tags: Monitoring Analytics Marketing Tools Reputation
Brandseye – schon ab $1 startklar
When it comes to protecting your reputation online, few sites can top Brands Eye. Using your own personal resources to monitor forums, and blogs to make sure what is being said is helpful to your company can be tedious and time consuming.
Bill Hartzer @billhartzer
Tags: Reputation Monitoring Socialmedia Tools Tracking
Spiral16 – Reputation-Management in 3D auch mit externen Daten möglich
The central differentiating feature Spiral16 pitches is their ability and willingness to use the social media monitoring algorithms, search features and natural language processing components on outside sets of data.
Jason Falls @socialmediaexplorer
Tags: Monitoring Tools Analytics Measurement Tracking
dialogix – das Social Media Monitoring Tool aus Down Under
Dialogix is a social media monitoring tool that focuses on Australian, NZ and UK websites. As with other tools, Dialogix monitors news media, social media and measures sentiment.
Magda @magdawalczak
Tags: Analytics Monitoring Inspiration Social Web2.0
Meltwater Buzz – mehr als 200 Millionen Quellen auf dem Schirm
Eine Plattform mit vielversprechenden Funktionalitäten, gutem Preis…
Mike Schwede @orange8
So, it seems that Meltwater Buzz is actually just Alterian SM2 with the Meltwater logo on…
Kris Collins @bedsmarketing
Tags: Socialmedia Monitoring Tools Media
Buzz Numbers - Australiens “first social media intelligence company”
Delivered as a web-based service, BuzzNumbers offers direct to market sales, reseller and agency white label solutions.
Kim Heras @technation
Tags: Metrics Marketing Analytics Monitoring Socialmedia
Sentiment Metrics – Monitoring unter dem Motto: Zuhören, Lernen, Profitieren
Sentiment Metrics does [...]monitoring [...]with a focus on Sentiment. Great demographic-specific visuals and email alerts whenever you get a negative sentiment mention in the press.
@openbusiness
Tags: Monitoring Metrics Analytics Reputation Sentiment
Brandtology – keine Selbstbedienung bei “high end” Produkt
Brandtology is among the “high end” platforms [...] My guess is that Brandtology and Synthesio [...] both are high end platforms for large companies - who require precision and structure not obtainable with self serve platforms like Radian6, Alterian, Sysomos and Brandwatch, to name a few.
Marshall Sponder @webmetricsguru
Tags: Tracking Branding Monitoring Tools Advertising
chartbeat – Real-Time-Monitoring für die eigene Website mit übersichtlichem Dashboard
Chartbeat verfolgt [...] einen anderen Ansatz und zeigt Zugriffe in Echtzeit in einem übersichtlichen Kontrollzentrum. Dort sehen Sie live, wo Ihre Besucher herkommen und was sie gerade lesen…
@everything.typepad
If Google Analytics just isn’t fast enough for you, there’s Chartbeat [...] It gives Website publishers a second-by-second view of the number of visitors on their site [...] It is particularly useful for blogs.
Erick Schonfeld @techcrunch
Tags: Analytics Statistics Monitoring Tracking Tools
collective intellect -Text- und Datamining in Echtzeit
Collective Intellect is a real-time provider of data on social media. It provides you with actionable, data-driven intelligence on the impact of user-generated content across blogs, social networks and message boards, as well as traditional media.
@go2web20
The service is squarely aimed at marketers who need to stay on top of trends while at the same time staying in tune with the collective interests of selective niche markets. Collective Intellect allows marketers to assess the performance of their own branding campaigns, keeping them up to date on the latest buzz circulating their brand.
@killerstartups
Tags: Analytics Research Socialmedia Web2.0 Datamining
ImpactWatch – “Monitoring Made Simple”
ImpactWatch gives you the power to monitor and measure all of your traditional and social media coverage in real-time from an easy-to-use online dashboard. From the New York Times to Engadget to Twitter, ImpactWatch allows you to know what is going on as it happens.
Marcus Zillman @zillman.blogspot
Tags: Analytics Media Monitoring Pr Marketing
Marketsentinel – Full Service Monitoring via Product Launcher, Reputation Manager, Campaign Tracker & Crisis Manager
Market Sentinel provides you with actionable solutions designed to help you make sense of online conversations about your company.
@crunchbase
Tags: Monitoring Business Blog Marketing Research
Onalytica – Intelligent Business Insight via Echt-Zeit-Monitoring und Buzz-Analyse
…no useful and independent mention found…
Tags: Monitoring Buzz Analytics Research Social
Overtone – hören, was Verbraucher wirklich sagen!
Open Mic by Overtone works on a platform that operates on keywords, and does a great job of analyzing data from search terms. I especially liked their emerging trend alert function which identifies potential spikes in a keyword that could lead to future trends or issues.
Susan Chang @pageonepr.com
Tags: Monitoring Analytics Social Measurement Media
RepuMetrix – Marken- und Reputationsmanagement in Echtzeit
…no useful and independent mention found…
Tags: Monitoring Tools Research Social Comments
StatsMix – Stats, Stats, Stats
… a web-based service that creates custom dashboards bringing together internal and external metrics in one place so businesses can make better decisions and gain insights.
Tom Markiewicz @allclimbing.com
Tags: Analytics Stats Tracking Statistics Twitter
…weitere Tools & Anbieter folgen…to be continued


15 comments ↓
[...] Liste Social Media Monitoring Tools → [...]
[...] This post was mentioned on Twitter by Kai Fischer, socialmediascan. socialmediascan said: RT Guter Überblick ==> Die besten Social Media Monitoring Tools http://bit.ly/ba4qW0 http://bit.ly/bIClRH [...]
MutualMind is a social media management system which offers real-time monitoring, engagement and analytics. Manage multiple Facebook fan pages, Twitter accounts and get insights on buzz and interactions about your brand on the social web.
-Babar
http://www.mutualmind.com/
Hello Reinhardt,
Thank you for mentioning Synthesio. I’m sorry I don’t speak German although we do listen for conversations in German and have dashboards in German.
We really focus on the human analysis for sentiment and explanation of the volume of buzz to differentiate ourselves from pure monitoring “tools”. Please feel free to contact me for any questions, either at michelle @synthesio.com or on Twitter @MiChmski
Happy monitoring, Michelle
[...] This post was mentioned on Twitter by . said: [...]
Great to see Spiral16 on the list! We also feature a unique 3D visual-mapping tool that will visualize a brand’s online presence, making it easier to identify and target key influencers. A lot of our clients mention this as a differentiator. Thanks again for the mention!
Eric Melin
@Spiral16
[...] This post was Twitted by burnmyfeed [...]
[...] Liste Social Media Monitoring Tools | Social Media Expert (tags: SMM SocialMedia Monitoring Analytics) [...]
Thanks for the quotes. I appreciate when I’m informed about this
.
You missed this
Our winners: Sysomos und Radian6 impressed us in many respects. We set up a specific, detailed test for a large customer and undertook an intense comparison of the results. Our judgement: both did very well, but they are suitable for different purposes and requirements.
Radian6 is very suitable for exploratory work (e.g. if you don’t really know your subjects yet). Based on the price model, it will be good for smaller brands with fewer users. The workflow options are good. Main drawback: historic data.
Full article here:
http://news.orange8.com/fachartikel/social-media-monitoring-market-overview/
In short: Sysomos is a great, easy to use tool with many functionalities for entry and mid level. Radian6 is THE powertool for high professional use, complex workflows and bigger organisations.
Hallo Mike,
hatte euren fantastischen Artikel schon im vorhergehenden Posting “Social Media Monitoring – Tools und Anbieter” erwähnt und verlinkt.
Grüße
Reinhardt
What a great resource!
Hello-
Thank you for including Meltwater Buzz here.
Just to clarify, we provide our a proprietary solution that has been developed in-house. Happy to provide a demo or more information for those interested.
Thanks again!
Jason Arican- Managing Director
@meltwaterbuzz
@ jason arican – thank you for your comment and information!
[...] Continue reading here: Liste: Social Media Monitoring Tools | Social Media Expert [...]
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